We have our own Learning & Development department to train and coach colleagues and support them to make the appropriate choice fitting to the customer journey. We offer a space to grow through peer-to-peer meetings, benefitting both our clients as well as us. By promoting feedback loops from customers, clients and colleagues and by taking in suggestions from the work floor (where all the action happens), we find new ways of working. Through Lean Six Sigma, we clarify the challenges and speed up the implementation of solutions which we then link to our (in-house) technology and business models. Our Centre of Expertise ensures that we share this knowledge throughout the company and (if needed) with our clients and stakeholders.
Fitting our vision to become the most personal sales & service centre, we believe in a tailor-made relationship between managers, teams and individuals. This means we encourage the presence of leadership and guidance on all levels. So, instead of introducing our Management Team here, let’s introduce you to some of our champions representing different parts and layers of Cygnific.