HR Advisor

Apply now


HR Advisor

Job Characteristics

Site: Amsterdam
Reports to: Manager HRM Operations
Working days:    Monday to Friday

Function description

The Human Resources Officer advises and supports management and staff on all HR related issues and executes, monitors and adjusts Cygnific’s Human Resources policy in line with the company policy and strategy and social law, in such a way that staff, at present and in the future, meet the qualitative and quantitative requirements of the company.

Main responsibilities

Management advice & support Monitor HR (external and internal) and Cygnific developments in order to advise and support own line management on all HR related issues.

Absenteeism & ARBO Advise and support management on the execution of the ARBO policy in order to ensure a healthy working environment and by that prevent and/or reduce absenteeism.

Labour conditions Inform and advise management and staff on (the application of) labour conditions in a clear and consequent way, in order to retain, motivate, reward, correct and discharge staff where needed in line with company policies.    

Personnel administration Ensure a timely and correct personnel administration in order to meet requirements of social law, to safeguard reliable execution of Cygnific’s HR policy, and to produce adequate management information. 

Change Advise management and staff on issues of team and individual development to support the organisation in ensuring a flexible, efficient and effective workforce in accordance with the company’s goals.  

Programs & projects Define within the given areas of attention (e.g. recruitment, works council, ARBO) projects and/or activities and ensure execution and implementation in such a way that the HR instruments contribute in the most effective and efficient way to the organisational needs.

Continuous improvement Signal and take action upon malfunctions in processes and procedures and propose improvements.

Job requirements

  • Higher vocational/University think and work level, preferably Personnel & Organisation
  • 2-3 years of experience in a HRM position in a commercial and service oriented environment
  • Experience with interviewing and counselling
  • Operational HRM experience
  • Good knowledge of Dutch and English (written & spoken)
  • Knowledge of the main software packages (Microsoft Office)



Cygnific is a 100% KLM affiliated daughter company which started as a modest department, but thanks to our vision on continuous improvement we have become one of the world’s best performing customer experience providers. Our goal is to give our customer a journey of inspiration along with the best possible service. We are proud of the international character of our organization, housing more than 900 employees from over 36 countries, providing service in 18 different languages. Our customer service department is formed by our love for travelling and willingness to assist our passengers 24 hours a day, 7 days a week.


A vibrant office in the Westerpark area in Amsterdam is waiting for you, where a ‘talenknobbel’ can be useful as 18 different languages can be learnt. You have the opportunity to join a high performance and fast past work environment, but hard work should come with fun: Cygnific BBQ, XXL VriMiBo and an annual Christmas theme party! Next to the benefits that we offer from Cygnific such as holiday allowance, discount on health insurance and entering a pension plan, does working as a daughter company also has its advantages; where it is possible to fly on Stand-By tickets after a year of joining Cygnific. That, topped with a competitive salary between 3500,- - 4000,- gross profit and office hours.. need we say more? Do you recognise yourself?

Apply now!



Interested in the job of

HR Advisor?