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Tag: customer service

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The Digitalisation of Customer Service through Salesforce
Blog
  • Marlou Bosch, van den
  • No Comment

The Digitalisation of Customer Service through Salesforce

It's not uncommon that the career paths of Cygnificans cross with our brands. We recently sat down with Alexander van Perlstein, a ...

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Insights from Cygnific’s CCMA Site Visit
News
  • Marlou Bosch, van den
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Insights from Cygnific’s CCMA Site Visit

A CCMA site visit at Cygnific On a sunny afternoon in Amsterdam, we welcomed over 50 customer service managers to our office in ...

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Welcome to the Cygnific family: Pink Gellac!
News
  • Merel Stil
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Welcome to the Cygnific family: Pink Gellac!

You might know the saying “on Wednesdays we wear pink”, but as of today, we will pink all year round. We are ...

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Get to know our new Commercial Manager
Blog
  • Marlou Bosch, van den
  • No Comment

Get to know our new Commercial Manager

Quite recently, we welcomed a new Commercial Manager to our Cygnific family. Her name is Melanie Stemerdink and she is one of ...

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Cygnific wins Customer Service Award
News
  • Marlou Bosch, van den
  • No Comment

Cygnific wins Customer Service Award

During the yearly Flight Plan meeting held in Paris on 10 February, Cygnific won the customer service award for highest sales in ...

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Recent Posts

  • Headshot Alexander van Perlstein. Salesforce Product Owner at KLM.
    The Digitalisation of Customer Service through Salesforce13 September 2023
  • Illustration of customers being helped by an agent
    IAS Marine and Offshore: A proud small team in a big ocean12 June 2023
  • Cygnific employee showing Rituals products
    KLM and Rituals are elevating customer satisfaction standards2 June 2023
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