With the multitude of channels for customers to reach out for help or information, an optimal balance between top-notch technology and personal ...
Opening office in Curacao
On 6 May 2022 Cygnific officially opened a new office in Curacao. In a unique cross-country collaboration, a team of trained enthusiastic ...
Cygnific strengthens its global footprint
Cygnific B.V. broadens its international horizon with the acquisition of International Airlines Services Ltd (IAS). With this move, 400 highly motivated sales ...
GDPR: How does Cygnific ensure data protection?
GDPR, the General Data Protection Regulation, is a much discussed issue at the moment. Not because it is a new European regulation, ...
Cygnific, 20 years indispensable to KLM
AMSTERDAM - Thursday February 1, Cygnific, the Sales & Service Centre behind KLM’s successful customer contacts and social media service, celebrated its ...
KLM appoints Ramón Delima as Managing Director Cygnific B.V. Sales & Service Centre
Amstelveen – KLM has appointed Ramón Delima as Managing Director of Cygnific B.V. Ramón Delima was Vice President Americas Cargo for Air ...
Cygnific starts recruiting via Harver TalentPitch
Cygnific announced the start of using a pre-selection talent assessment tool, TalentPitch by Harver. Company Managing Director, Ton Ridder shares: “With the roll ...
Hudson’s Bay is officially live
The day that Cygnific has been waiting for is finally here: Hudson’s Bay has now officially gone live! Today the store in ...
One climb at a time for Alpe d’HuZes
Making the world a better place one step at a time - or better to say in Marc’s case: one climb at ...
7 years of social: a peek into the kitchen of KLM Cygnific
On Tuesday the 18th of April, a group of experts gathered at Cygnific Amsterdam for the KSF Expert session on Social Service: ...