We are happy and proud to announce Maartje van Vilsteren as finalist of Manager of the Year award 2023. Our Director Operations ...
- Marlou Bosch, van den
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Insights from Cygnific’s CCMA Site Visit
A CCMA site visit at Cygnific On a sunny afternoon in Amsterdam, we welcomed over 50 customer service managers to our office in ...
- Merel Stil
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Welcome to the Cygnific family: Pink Gellac!
You might know the saying “on Wednesdays we wear pink”, but as of today, we will pink all year round. We are ...
- Marlou Bosch, van den
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Cygnific wins Customer Service Award
During the yearly Flight Plan meeting held in Paris on 10 February, Cygnific won the customer service award for highest sales in ...
- Ilja Tenholter
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Cygnific celebrates 25 years of customer satisfaction
Today, 1 February, marks the 25th silver anniversary of Cygnific. In an innovative and ever-evolving customer experience world, Cygnific is committed to ...
- Next Lead
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Cygnific and IGT Solutions to build a digital CoE
With the multitude of channels for customers to reach out for help or information, an optimal balance between top-notch technology and personal ...
- Ilja Tenholter
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Opening office in Curacao
On 6 May 2022 Cygnific officially opened a new office in Curacao. In a unique cross-country collaboration, a team of trained enthusiastic ...
- Next Lead
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Cygnific strengthens its global footprint
Cygnific B.V. broadens its international horizon with the acquisition of International Airlines Services Ltd (IAS). With this move, 400 highly motivated sales ...
- Next Lead
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GDPR: How does Cygnific ensure data protection?
GDPR, the General Data Protection Regulation, is a much discussed issue at the moment. Not because it is a new European regulation, ...
- Next Lead
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Cygnific, 20 years indispensable to KLM
AMSTERDAM - Thursday February 1, Cygnific, the Sales & Service Centre behind KLM’s successful customer contacts and social media service, celebrated its ...