We are happy and proud to announce Maartje van Vilsteren as finalist of Manager of the Year award 2023. Our Director Operations ...
Insights from Cygnific’s CCMA Site Visit
A CCMA site visit at Cygnific On a sunny afternoon in Amsterdam, we welcomed over 50 customer service managers to our office in ...
Welcome to the Cygnific family: Pink Gellac!
You might know the saying “on Wednesdays we wear pink”, but as of today, we will pink all year round. We are ...
Cygnific wins Customer Service Award
During the yearly Flight Plan meeting held in Paris on 10 February, Cygnific won the customer service award for highest sales in ...
Cygnific celebrates 25 years of customer satisfaction
Today, 1 February, marks the 25th silver anniversary of Cygnific. In an innovative and ever-evolving customer experience world, Cygnific is committed to ...
Cygnific and IGT Solutions to build a digital CoE
With the multitude of channels for customers to reach out for help or information, an optimal balance between top-notch technology and personal ...
Opening office in Curacao
On 6 May 2022 Cygnific officially opened a new office in Curacao. In a unique cross-country collaboration, a team of trained enthusiastic ...
Cygnific strengthens its global footprint
Cygnific B.V. broadens its international horizon with the acquisition of International Airlines Services Ltd (IAS). With this move, 400 highly motivated sales ...
GDPR: How does Cygnific ensure data protection?
GDPR, the General Data Protection Regulation, is a much discussed issue at the moment. Not because it is a new European regulation, ...
Cygnific, 20 years indispensable to KLM
AMSTERDAM - Thursday February 1, Cygnific, the Sales & Service Centre behind KLM’s successful customer contacts and social media service, celebrated its ...