24 / 7 support
Customer service
Email & File
Social Media
Multi-lingual
Areas of expertise
Social Media Services
We are pioneers in online engagement. Read all about how we keep in touch with our customers via Facebook, Twitter, WhatsApp and Chat to give them the WOW-feeling.
LeaN six sigma
We structure our work through Lean Six Sigma, a working method and philosophy that enables us to improve ourselves and stay agile. Read more about how Lean Six Sigma has helped us grow.
Customer Services
We ensure that customers value our service in order to receive positive reviews and high brand ratings. Read more about our passion for premium and how we envision engagement for our clients.
High value customer service
We know how to create exclusive tailored services. Read all about our profound contribution to brand loyalty and how we go miles beyond the extra mile here.
"In my job I like the diversity and the challenges that it brings."
Daniëlle - Senior Agent, Social Media
Discover your career at Cygnific
Our latest vacancies
KLM Customer Service Representative - B2T - Swedish/Norwegian & English
Our Customer Service Agents at Business to Trade are in direct contact with travel agents, providing them the best possible…
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KLM Customer Service Representative B2C - Swedish & English
Have you always dreamed of flying into the wonderful world of the airline industry and are you ready for your…
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KLM Klantenservice medewerker Social Media - Nederlands & Engels
Heb je er altijd al van gedroomd om de wondere wereld van KLM Social Media in te vliegen? Ben jij…
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