24/7 SUPPORT

customer experience

omnichannel

multilingual

brand ambassadors

We are Cygnific and we represent you

We excel in sales & services and have a passion for premium. Our smart, fun and colourful people work around the world. We are open-minded and embrace our cultural differences making us part of the same unique and professional Cygnific family. Together we make sure your customers get a premium, unique and truly personal experience working within the framework of your brand.

7

Offices

Amsterdam, Enschede, Wembley, Curaçao, Tirana, Delhi and Manila. 

30

More than 30 nationalities 

We are travellers - the globe is our playground and we continue to grow. 

Our offering

Omnichannel

We meet customers where they are. On the phone, in chat, on social media platforms, you name it! Our Omnichannel offers one platform for all customer contact with a 360-degree view of their journey.

Empowered workforce

We aim to offer customer delighters on the spot without a middle person. That is why we empower our customer service Agents to think in possibilities and out of the box when it comes to finding solutions.

Centre of Expertise

Our Centre of Expertise (CoE) is responsible for acquiring new and maintaining existing knowledge and sharing it. Besides, they are hands-on whenever you want to implement impactful (policy)changes.

Lean Six Sigma

Being ambitious is not enough. We can only achieve continuous improvement by continuous effort. Therefore, we’ve adopted the Lean Six Sigma approach with results that benefit both you and us.

Cygnific news

Cygnific and IGT Solutions to build a digital CoE

With the multitude of channels for customers to reach ...

Cygnific strengthens its global footprint

Cygnific B.V. broadens its international horizon with the acquisition ...

Get in touch today

Do you share our passion for premium customer service with a smile? Are you curious to know what we can do for your organisation? Contact us now!

Call us

Questions about our product or pricing? Call for support

+31 (0)20 201 3000

Postal adress

Cygnific B.V.
PO Box 69359
1060 CK Amsterdam

Fill out the form and we'll be in touch as soon as possible.

Do you share our passion for premium customer service with a smile? Are you curious to know what we can do for your organisation? Contact us now!

Discover your career at Cygnific

Are you ready to jump into the wondrous world of customer service? Become a Cygnifican and get to enjoy some great benefits!

Discounts

Enjoy the perks of travel and retail with special discounts.

Join our travellers and explore the world!

Go abroad for work, family or a well-earned holiday. With discount or trough working from abroad arrangement..

Work hard, play hard!

Join the fun and get a little crazy at one of our parties, drinks or social events.